Privacy Policy

Basic Thinking

Media Platform Lab Co., Ltd. (hereafter, “this company”) believes that in providing services, the appropriate handling of personal information is an important social responsibility. This company will, in accordance with the following basic policies, strive to protect personal information with the cooperation of the entire company.

  • (1) This company will observe laws relating to the protection of personal information, other laws and regulations related to personal information protection, and nationally prescribed policies and other regulations.
  • (2) This company will acquire personal information through lawful and fair means.
  • (3) This company will use personal information only within the intended scope of use stipulated below.
  • (4) This company, when requested to disclose, correct, or delete a customer’s personal data, will respond to such requests in accord with the Personal Information Protection Law. (Procedures for disclosing, correcting, or deleting personal data will be described later.)
  • (5) This company will appropriately and swiftly respond to inquiries and complaints from customers relating to personal information. (The company liaison will be described later.)
  • (6) This company will take necessary and appropriate measures to prevent the leakage, loss, or impairment of the personal data handled, and its safe control.
  • (7) This company will carry out continuous improvements to the internal management system to protect personal information and the personal.

※ Personal information is information relating to the individual and refers to details included in this information such as name, birth date, other descriptions, or numbers, symbols, or other markings assigned on an individual basis, images or sounds that can identify the individual concerned (including information that cannot on its own be used to identify the individual, but can be easily collated with other information to identify the individual concerned).

Intended Use of Personal Information

Personal information provided to this company will be used for the following purposes.

Intended use of personal information relating to customers and business partners

  • Identity verification and credit control of customers and business partners
  • Responding to inquiries and sending requested materials
  • Providing services, etc.
  • Calculating and billing fees for services, etc.
  • Contacting associated customers and business partners
  • In a scope required to carry out the contracted details in accord with other terms of use, etc.
  • Introductions, proposals, consulting for services, etc.
  • Delivery of various mails such as customer introduction requests and remuneration, etc.
  • Sending of requests for cooperation in questionnaire surveys
  • Quality improvement of services and CS improvement
  • Analysis, planning, development, testing of services, etc.
  • Management and improvement of facilities to provide services, etc.
  • In a scope required to carry out duties relating to these services, etc.
※Services, etc. include the following:
Information distribution platform services provided by this company
Information communication system (including related software and equipment) development, outsourcing of maintenance, and sales and rental
Various information provision services, information processing services, advertisement and agency operations utilizing the telecommunication network
Business operations relating to business transaction settlement utilizing the telecommunication network, and their outsourcing and agency
Acquisition, sales, permission to use, and maintenance and management of copyrights, design rights, trademark rights, and industrial property rights
Outsourcing of surveys, research, training, and consulting for each of the aforementioned items
All business operations attendant to or relating to each of the aforementioned items
※Provision of services, etc. refers to the following:
Includes starting provision of services etc., response to maintenance needs and breakdown, changes, cancellations, transfer, succession, suspension and stopping of provision, among others. The same will apply for the following.

Intended use of personal information relating to employees, etc. and their families

  • Business management such as identifying employees involved in various business operations and system management, etc.
  • Business-related contacting, equipment and facility management, etc.
  • Appointment and dismissal, skills development, assessment and review, commendation and disciplinary action, loaning, personnel transfers externally, work management, and other duties attendant to personnel management
  • Remuneration and benefits, etc. (including unemployment benefits, annuity payment, and various deductions), accounting, safety and health management, etc.
  • Provision of health insurance etc., and benefit services for employees
  • Duties based on tax and social insurance-related laws and regulations
  • Planning and preparation of each of the aforementioned items
  • Provision of requisite personal information on employees concerned to joint users and personnel transfer destinations, labor unions, welfare organizations, etc. in order to accomplish the intended use stipulated in each of the aforementioned items.
※Employees, etc. refer to the following:
Directors, auditors, consultants, advisors, special advisors, employees (including employees seconded to the company), temporary employees, part-time employees, contract employees, dispatched employees, and staff who have resigned and retired.
This company will provide requisite and appropriate direction to employees to carry out safety management of customer personal information. The company will also implement requisite education and training for employees to ensure the appropriate handling of personal information.
The personal information that this company receives when performing consigned duties will be used within a scope necessary to carry out these consigned duties. The personal information handled by this company may be provided to other businesses that this company consigns to perform duties, based on regulations in Item 1, Clause 4, Article 23 of the Personal Information Protection Law. In this case, this company will choose a company recognized to appropriately handle personal information, will appropriately stipulate in a consignment agreement items relating to safety management, maintenance of confidentiality, reconsignment of conditions, and other items relating to the handling of personal information, and will implement requisite and appropriate supervision.
In cases other than the above, this company may provide personal information to third parties. In this case, this personal information will be provided in accordance with the Personal Information Protection Law and other laws and regulations, or within a scope agreed upon in advance by the customer.

Procedure for Disclosure, etc.

1.Intended use of personal information subject to disclosure

Intended use of personal information of customers and business partners subject to disclosure

  • Identity verification and credit control of customers and business partners
  • Delivery of responses to inquiries and requested materials
  • Calculation and billing of fees for services, etc.
  • Contacting associated customers and business partners and introduction, proposals, and consulting for services

Intended use of personal information on employees and their families, etc.

  • Business-related contacting, equipment and facility management, etc.
  • Provision of health insurance and welfare services for employees

2.Requests for Disclosure, etc.

The procedure for requesting notification of the intended use of personal information or requesting disclosure of personal information (hereafter, “disclosure, etc.”) is set forth in 3. Responses will be made in writing.

Moreover, this company cannot respond to requests for disclosure in the following cases:

  • When the identify of the individual cannot be verified such as when the address written in the application form, the address written in documents for the purpose of identity verification, and the address registered at this company are not consistent
  • When the agent’s identity cannot be verified during application by the agent
  • When the prescribed application form is filled out incompletely
  • When items for identifying the personal information in question have not been sufficiently provided
  • When there is risk that the life, physical body, assets, or other rights of the person in question or a third party may be harmed
  • When there is risk that the appropriate implementation of this company’s duties may be significantly hindered
  • When doing so may violate other laws and regulations

3.Request for corrections, etc.

  • (1) Application form designated by this company
    ▶︎Application form (download)
  • (2) Documents for identity verification
    Copy of a public document such as driver’s license and passport, etc.
  • (3) If the person applying falls under any one of the following, the following documents in addition to each of the aforementioned documents verifying the individual’s identity must be submitted.
    Requisite documents
    A legal representative if the individual concerned is a minor or adult ward Agent commissioned by the individual concerned when requesting disclosure, etc.
    Requisite documents ・Application form designated by this company ・Copy of family register ・Document to verify the identity of the legal representative (one copy of a public document such as driver’s license or passport)
    Agent commissioned by the individual concerned when requesting disclosure, etc.
    Requisite documents ・Letter of attorney ・Certificate of seal-impression
  • (4) Service charge relating to request for disclosure, etc.
    ■Service charge
    1,000 yen per application copy (tax included) ■Payment Method
    If the person making the disclosure request is a subscriber, the service charge will be added to the subscriber’s invoice. Customers other than subscribers should enclose postage stamps amounting to the aforementioned price together with the application form. At this time, if the amount included is deficient or is not enclosed in the application form, the customer will be notified of this. If payment is not made within a prescribed time period, the application will be treated as if a disclosure request was not made.
  • (5) Address
    ABC ANNEX 3F, 2-4-3 Fukushima, Fukushima-ku, Osaka-shi, Osaka 553-0003, Japan
    Personal Information Liaison
    Media Platform Lab Co., Ltd.

4. Liaison for the handling of personal information

Please contact the following company representative for inquiries and requests relating to the handling of personal information:▶︎Contact Us

Enactment July 2, 2012

(This company may revise all or a portion of the contents of this personal information protection policy. Announcement of revisions will be made by reflecting the changes in the contents appearing in this website.)

※ Go to the NTT Group information security policy website.